Trigvanta Trust Center
Terms of Service
The rules for using Trigvanta and its services.
Important
Agreement overview
These terms govern use of Trigvanta by both private individuals and companies. Anyone can create an account directly through self-service signup — there is no separate application or approval step to gain access.
Eligibility
You must be at least 18 to create an account. Private-individual accounts require a name, email, phone number, and country. Company accounts additionally require an organisation number, company name, and a named contact person.
Account registration
Signing up creates your account and first workspace immediately — you are logged in right away, and no admin has to approve the request first.
Owner, admin, and root accounts must enrol in two-factor authentication (TOTP) before they can do anything else in the platform; this cannot be turned off.
Workspace and user responsibilities
Workspace owners and admins are responsible for policy and permission management.
Acceptable use
Use must follow source policies, compliance requirements, and approval controls.
Prohibited use
Abuse, policy bypass attempts, and unsafe automation are prohibited.
AI-generated suggestions and user approval
AI outputs are draft-only by default and require explicit user selection/approval before publishing. A workspace may opt a specific automation rule into full-auto, in which case low-risk actions that pass validation publish without a manual click — mandatory approval gates on higher-risk actions (deletions, redirects, live publishing) cannot be disabled regardless of that setting.
External actions and manual approval
External actions require manual approval unless explicitly enabled and supported.
Billing and payment
A free account requires no payment and no card to create. Paid plans (more sites, higher automation volume, team approvers) are arranged directly with us — contact sales@trigvanta.com or use the Contact page; automated card billing is not yet available.
Subscription, renewal, cancellation
Workspace status is tied to billing and agreement status.
Data ownership
Customer data ownership and processing constraints are defined by agreements and policies.
Service availability
Service availability may vary with maintenance, policy, and risk controls.
Third-party providers
Some features depend on third-party integrations and provider availability — including a browser extension for social monitoring, which only works on the specific platforms it supports and only while you have it installed and enabled. See the Privacy Policy for exactly what it reads.
Suspension and termination
Trigvanta may suspend accounts for abuse, unsafe usage, payment issues, or policy violations.
Limitation of liability
Liability is limited as defined in customer agreements and legal terms.
Changes to terms
Terms updates are versioned and acceptance-tracked.
Contact
support@trigvanta.com
FAQ
How can I contact Trigvanta support?
Use support@trigvanta.com for product support and legal@trigvanta.com for legal/compliance.
Are these pages versioned?
Yes, each document shows its own version and last updated metadata.
Are statuses real?
Yes. Trigvanta does not show fake provider, consent, or compliance statuses.
Need help?
Contact support@trigvanta.com or legal@trigvanta.com for compliance and privacy questions.